Fellos is designed so your order is handled discreetly and with privacy in mind. Here's how we approach this.

Your package is delivered in neutral packaging with no identifiable printing. The outside doesn't show the Fellos name, a product description, or anything that reveals the contents.

A neutral description appears on your bank statement. Neither "Fellos" nor a product name is shown.

No, unless you give your express consent. You can download a letter for your doctor via your personal account if you'd like to share this, but it's not required.

Your medical data is processed in accordance with the GDPR. Your data is never shared with third parties without your consent.

Questions about data protection? Get in touch via the chat.